Hi Yushun and team,

I just wanted acknowledge Mr Tony Wong’s warm hospitality and efforts to make the trip very enjoyable.
He was friendly, accommodating and definitely went beyond his duties to mingle with members of my team.

You have a valuable employee in Travelatte, Keep it up Tony!

Regards,
ab
Alex Leong
UBS Wealth Management APAC
 
Date of Posting: 13 November 2018
Posted By: Alex Leong
Dear Yu Shun & Tony

Thank you so much for organising our private trip to Penang over the weekend. It was a good outing for me & my group of friends. I would like to express my heartfelt appreciation to Tony and the local guide Les and our extremely knowledgeable driver uncle for their immense help and going beyond to accommodate our requests.

Dr Lim Wee Kiak
 
Date of Posting: 27 June 2018
Posted By: Dr. Lim Wee Kiat
We have very much enjoyed working with the Travelatte MICE team during our convention retreat in Bangkok 2017.

It is a pleasure working with Yu Shun, Tony and all other MICE to Operational personnel to create a memorable and successful experience for our delegates - from the beginning stages of planning, through all the decisions on decor, good, entertainment, etc., and then seeing it all come together on the day of the big event.

Throughout the entire planning process, Travelatte remained and organized and reliable partner. They bring years of experience to the table, are always professional and fair, have lots of creative ideas and are flexible and innovative. From the administration point of view, I very much appreciated the detailed and thorough planning of the event. Our caring took care of coordinating the various suppliers of services and the venue, minimizing the amount of time I needed to dedicate to coordinating the event.

Things run so smoothly that every delegate is finally able to relax and enjoy the party!

Though there were limitations and last minute impromptu hurdles to overcome, with the consistent support and unweathering assistance in any time possible. Even during times of wee and emergency hours, Travelatte remains vigilant and contactable. During ear midnight whereby, we had to send a colleague back to Singapore at the very last minute and Travelatte no doubt stood by to give in their all to make all urgent arrangements possible. It is rare to find a travel and events firm able to cater many arrays of services under one roof.

I would highly recommend Travelatte MICE for any corporate events and thank you for arranging a wonderful trip for us that exceeded all expectations!

Thank you, Travelatte MICE Division!
 
Date of Posting: 14 February 2018
Posted By: William Ting, Training Manager
We would like to express our greatest appreciation and heartfelt thanks to Travelatte for the great partnership and support to the fantastic event held at Indonesia - Batam. The outcome of the AFM's Retreat was indeed very successful as testament by the delegates themselves that this event is the best event they had ever attended.

The preparation work was great and satisfied our expectation and needs. During execution, the urgent requests made by us was quickly responded to and challenges were resolved quickly. Special mention about Yu Shun during the 2nd batch when the rain hit us. Yu Shun supported us by providing a good solution and added on some sponsorship to allow us to turn down a session to an unexpected high key experience for the delegates over the lunch. Special mention to Yu Shun and thank you so much for your support here.

All these would not be possible without the great partnership and support from Travelatte. Starting from the planning and coordination till the execution of the event, Travelatte had been very accommodating to our request and extremely tough expectation, turning every challenges we faced into a possible solution to ensure a smooth execution during the event itself.

Thank you for your GREAT service and attetion to detail. The choice of hotels, activities and guides has to be commended. Absolutely outstanding! Every detail was attended to with 'Michele precision'.

Well done Travelatte! Am Loving It!
 
Date of Posting: 14 February 2018
Posted By: William Ting, Manager
We would like to thank Travelatte for organizing our corporate overseas trip to Melbourne.



We wish to thank your team for the excellent job and just to mention a few:

1) Good hotel recommendation - clean and safe. Most importantly, good location for some night

shopping and coffee.

2) Excellent Response - Mr. Tony is quick in responding to our needs and request. Be it about

renting ski equipment or getting to the Casino.

3) Restaurant Reservation - we understand that bringing a group of 32 people for meals is never

easy. Each time we were able to step into the restaurant with tables all ready and food served in

less than 10 minutes. That's amazing.

4) Good Planning - though we have only 5 days to travel and sight-seeing and that including a ski

training at Mt Buller, we were able to cover most of the places that we had highlighted to

Travelatte. We had many memorable pictures.



Our Management and staff has had a really wonderful time in Melbourne.



We look forward to future cooperation with Travelatte.
 
Date of Posting: 14 February 2018
Posted By: The Management of Sanwah Construction Pte Ltd
Hi Yu Shun, we are back from Batam 3day 2night trip. Thanks for arrangement, is a wonderful trip for us.

We really enjoyed.

We would like to award Andy service to bring as for body massage and dinner and he is so helpful and friendly.

Once again thanks to you and Andy.

Andy, award with⭐⭐⭐⭐⭐5stars service.
 
Date of Posting: 16 January 2018
Posted By: Janet Lyu
A chance “meeting” via an email with Yu Shun from Travelatte was one of the best thing I had as I was planning for a trip to Taiwan. Being my 1st go at planning (usually I tag along while others plan) I was sooooo glad to have Yu Shun to help me. He was not only friendly but made me feel I was the most important client he had because for every request (oops) he did not say no but quote “please allow me to see how I can do. Cheers.” unquote.

I have not met Yu Shun but I can sense a deep passion in what he does. He goes all out to ensure the best for his client. I will definitely introduce Yu Shun to anyone who is planning for an overseas trip, be it personal or corporate. Yu Shun, keep up with the fantastic work you are doing!
 
Date of Posting: 24 November 2017
Posted By: Annie Pang
We are delighted to have engaged Travelatte for our recent company retreat to Bangkok.

Yu Shun, has been prompt and always ready to help with our inquires. He and his team are exemplary of great customer service and professionalism and always willing to go the extra mile to bring a smile to the customers.

Keep up the great work!

Keith Kek
Changi Airport Group
 
Date of Posting: 25 July 2017
Posted By: Keith Kek
Successful McDonald’s AFM Retreat partnered by Travelatte

We would like to express our greatest appreciation and heartfelt thanks to Travelatte for the great partnership and support to the fantastic event held at Indonesia – Batam. The outcome of the AFM’s Retreat was indeed very successful as testament by the delegates themselves that this event is the best event they had ever attended.

The preparation work was great and satisfied our expectation and needs. During execution, the urgent request made by us was quickly responded to and challenges was resolved quickly. Special mention about Yu Shun during the 2nd batch when the rain hit us. Yu Shun supported us by providing a good solution and added on some sponsorship to allow us to turn a down session to an unexpected high key experience for the delegates over the lunch. Special mention to Yu Shun and thank you so much for your support here.

All these would not be possible without the great partnership and support from Travelatte. Starting from the planning and coordination till the executeion of the event, Travelatte had been very accommodating to our request and extremely tough expectation, turning every challenges we faced into a possible solutions to ensure a smooth execution during the event itself.

Thank you for your GREAT service and attention to detail. The choice of hotels, activities and guides has to be commended. Absolutely outstanding! Every detail was attended to with 'Michele precision'.

Well done Travelatte! Am Loving It!

Yours Sincerely
William Ting
Manager
Performance Learning & Continuous Education Solutions
McDonald’s Singapore
 
Date of Posting: 23 May 2017
Posted By: William Ting, Manager - Performance Learning &
Yushun and his team from travelatte provides efficient and friendly services during the planning for my agency. The personal touch and fantastic service makes my planning an easy one!

Thanks yushun and team!
 
Date of Posting: 25 January 2017
Posted By: Zhiwei
My partner and I had a smooth & amazing trip to Bintan this X'mas! A BIG thank you to Yu Shun & team for the efficiency on our queries, providing us with good prices and a smooth journey. We also appreciate Yu Shun for being extremely helpful with any information needed at all times. We will definitely support again! Cheers! :D
 
Date of Posting: 05 January 2017
Posted By: Joey
Yushun has been really helpful to us. He will always tried his best to reply to our queries asap. And he will always try his best to secure the cheaper and best value quotation for you.

With travelatte, you don't have to worry about your time or schedule, they will assist to plan and sort it out for you.

It is truly a great service and fabulous team work from travelatte! Thank you for making our trip a memorable one!

Thank you,
Allan and Yan Qing
 
Date of Posting: 06 November 2016
Posted By: Yan Qing
Thanks YS and Travelatte for organizing my holiday and Mt Kinabalu climb.

All was good- the hotel, guide, transport. Appreciate your help to ensure all aspects of my holiday. Will be contacting you for my next trip soon.

Cheers!
 
Date of Posting: 17 August 2016
Posted By: Eric Ng
We got to know Yu Shun in 2015 when we were planning our annual Company's Trip to Krabi, Thailand in January 2016.

From conceptualisation where he came out with different locations' proposals on where are the most suitable locations we could consider, to getting down to the nifty gritty details resolved as we were also holding the Company's Dinner & Dance overseas.

Yu Shun was very patient and tried his best to assist us with our many requests to the hotel and we were very satisfied with his service and professionalism.

The Company Trip was a huge success and if an opportunity arises again, we will not hesitate to engage Yu Shun again or recommend him to anyone who may require his services.
 
Date of Posting: 21 July 2016
Posted By: Yen Wei Fen, Human Resource Manager
corporate
Travelatte provides an extremely helpful and professional service. Yu Shun and his team always respond rapidly to requests and will go the extra mile to come up with viable alternatives which are much appreciated. They also put up with endless changes to my travel plans often at the last minute.

Thanks for everything and keep up the good work, Travelatte!
 
Date of Posting: 20 July 2016
Posted By: Ryan Ng, General Manager
corporate
The team at Travelatte are very efficient, professional and helpful at all times. Their expertise, attention to detail always delivers above and beyond.

We love to engage them for company trips because they are able to formulate a well thought out travel plan even for the simplest conference trip.
The team look after me in every single aspect of the process and make me feel really special. We wouldn’t use anyone else.

Thanks Travelatte for the marvellous service!
 
Date of Posting: 20 July 2016
Posted By: Goh Chong Sing, Chief Executive Officer
corporate
I am most pleased with Travelatte's prompt response and personal touch when assisting with our inquiry. I have complete peace of mind knowing that Travelatte provides us competitive pricing and professional advise for our travelling needs. Kudos and keep up the good work!
 
Date of Posting: 20 July 2016
Posted By: May Leong
corporate
Hi Yu Shun,

You're an excellent Travel Agent for us. We wish to send you a sincere "thank you" for all of your assistance. It was invaluable to our company and we all realize and appreciate it greatly.

Your professionalism and efficiency was comforting and reassuring. You will come highly recommended to others and deservingly so!
 
Date of Posting: 19 July 2016
Posted By: Peggy Loh
corporate
I am writing this letter as a humble note of appreciation for the outstanding customer service provided Travelatte.

I commend the prompt service provided by the team from Travelatte and am really pleased with the knowledge and skills of your staff. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale.

I would love to recommend your company to anyone who needs travel services. Keep up the good work.
 
Date of Posting: 19 July 2016
Posted By: Desmond Sim (RADstation)
corporate
Hi Yushun,

It is our pleasure to have known you and your company : )

You have always deliver a very prompt service towards me & my family. We very appreciate your dedication towards your work and our holiday plans as we can know that you delivered your very prompt utmost service towards each and anyone of us. Never have I met such excellent and prompt service from a travel agency like you. Your hard work and dedication are greatly appreciated by us and well applauded. We are indeed very pleased and honoured to have you as our Long term agent :)

Many thanks & Cheers!!
 
Date of Posting: 29 June 2016
Posted By: Vivian & Keith
It has been a great pleasure working with Yu Shun from Travelatte. Yu Shun is able to provide us with almost immediate support when we have any queries for company trip.

Not only he provided us with excellent and personalized service, the price we pay for our company trip was more than reasonable and we placed our booking with him immediately.

Rest assured that you will be in good hands when you are planning your family trip with Travelatte, as they provide their service with a personal touch and great service.

Happy Customer, will definitely look for them to book for my next company trip!!

Teavo
sister company of Tivo Technologies Pte Ltd
 
Date of Posting: 22 June 2016
Posted By: Jeffery Goh, Country Manager
corporate
Yu Shun has been a great help for my trips. He is always very patience when listening to my needs and never failed to accommodate my requirements or changes. In many cases, he has also provided very good and economical suggestions taking into considerations my constraints. A certain recommendation to those who are looking for a reliable travel provider for their holiday or business trip.
 
Date of Posting: 21 June 2016
Posted By: Reman Chim
Great service and prices. They really try very hard to assist you in any way they can. Their emphasis on service should be lauded. I will definitely use theme again the next time I travel!
 
Date of Posting: 20 June 2016
Posted By: Judy Tham
Yu Shun has helped me to arrange local and overseas vacations on at least 3 occasions. I must compliment Yu Shun for the constant timely and helpful assistance in addressing my queries and needs when planning the vacations. I would not hesitate to approach Yu Shun again to arrange for future vacation trips.
 
Date of Posting: 18 June 2016
Posted By: Victor Ng
It was a long awaited trip that both my best friend and I had planned and we were super excited! Travelatte was super awesome! Our trip was exactly tailored according to our plans. They did a wonderful job and is always contactable when there's a time of need. I will definitely plan my next trip with them soon!
 
Date of Posting: 16 June 2016
Posted By: Melissa and Daphne
Fuss-free and seamlessly convenient are best described Travelatte service when come to traveling. They are young yet always have you in mind concerning the hassle when travel as a family.

Though second time to Korea, their services in flight booking & accommodation are superbly seamless and we appreciate their valuable advice about the best Hotel to stay. It has allowed us to enjoy a wonderful trip in Korea and the opportunity cost of forgoing a Marathon race on this trip is worth the investment for family bonding.

Our family will definitely continue to engage Travelatte so have more time sipping Latte.
 
Date of Posting: 15 June 2016
Posted By: Don Teng
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